DELL WARRANTY REMINDER EMAIL SEMI-FAIL
Subject: Reminder: Warranty Extension
Dear Craig Coomans, Good day. My name is Natalie and I am working with on your company’s account. I take care of the spare parts and warranty’s end while does the system purchases for Craig Coomans.
We are going through our customers’ records and we have come across yours. Our records show that your Dell Systems Service Tag Number XXXXXXX , Personal Notebooks warranty is about to expire/has expired on X/XX/XXXX (MM/DD/YYYY).
As part of Dell's commitment to ensure the continuation of our excellent service and support to all our customers, we would like to take this opportunity to provide you this note to ensure it does not affect your daily activities and to provide you the contact details of our warranty agent named XXXXXXXXXX from the Warranty department whom will be able to assist you with any additional service warranty information that you may require.
We at Dell would always encourage customers to have active warranty of their systems to prevent them for incurring unnecessary costs when something breaks down, unless of course if the machines are no longer in used.
Thank you for your time today. Cheers!
Thank you & Best Regards,
XXXXXXXXX
Services Inside Sales Account Manager
Direct Line: – for Australia
– for New Zealand
General Fax:
Technical Support (H/W) : (AU)
(NZ)
Technical Support (S/W): (AU)
(NZ)
Email:
Visit us at: http://www.dell.com/ap
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